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Location: Midwest, United States

Hello. I'm Johnny Cash.

Tuesday, October 23, 2007

In honor of Flip's techie post

www.blueruin2.blogspot.com

Yesterday I called AT&T to ask for a better rate on our home phone. No one calls us and we rarely call others (sorry, Others), so spending $54 a month (all those damn taxes!) seemed a little extreme.

In order to get a better rate, the gal on the phone was exploring packages.

"Who is your current Internet provider?"
"Well, AT&T at work, but not at home."
"Who provides your Internet at home?"
"We don't have a computer at home."
Pause.
"Do you plan on getting a home computer soon?"
"No." (Don't I spend enough damn time on them already?!)
Pause.
"Who is your current cable or satellite provider?"
"We don't have cable or satellite."
"How many TVs do you have in your home?"
"One."
"We can provide you with 100 channels for $34.99 a month as part of a package."
(Skeptical.) "Mmmm...."
Pause.
"And we can send you $25 cash back for signing up now."
"Well, it's a kind offer, but that would mean I'd be spending MORE each month, when really I'm trying to spend LESS. Plus, there's only about 3 channels that I would actually want. (ESPN, Bravo, and Comedy Central) So no thanks."
"We can give you a $5 discount on your phone bill each month."
"HOLY SHIT! THANKS!!!"

So I'm saving $60 a year on the same service just for asking. I may be some sort of tech-ailing freak, but I'm not afraid to ask. Actually, we've been really happy with our AT&T service! We pay them about $400 a month for 4 phone lines, Internet (at work), and 2 cell phones (I hardly ever use mine), so they throw us a bone every once in awhile in the form of a gift card. And their customer service has been very good! This is not a paid advertisement for AT&T, but when you get good service and a deal (though one that is not really a deal for the behemoth but it beats a sharp stick in the eye), it's actually blog-worthy.

Woah, these are loathsome times....

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